How to Get a Neuro Sharp Refund, Step by Step
If Neuro Sharp isn’t right for you, getting your money back should be simple. Here’s who to contact, exactly what to write, how to send bottles back if asked, and what to do if you don’t hear back.
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Step 1: Gather Your Details
- Order number (in your confirmation email)
- The name and email used to order
- Order date and bundle
- All bottles and packaging, including empty bottles
Step 2: Contact Support
BuyGoods support
Phone: (866) 838-5063
Online order lookup: lookup.buygoods.com
Mon–Fri 6 AM–5 PM PT, Sat–Sun 6 AM–4 PM PT
Neuro Sharp seller
Phone: +1 (877) 286-4137
Email: support@beneonature.com
Monday–Friday, 9:00 AM–5:00 PM EST. Mail: 285 Northeast Ave, Tallmadge, OH 44278, USA.
Contact details as published by the seller and on the BuyGoods checkout page, October 2026. get-neurosharp.com/ is independent and cannot see or change orders.
If you phone, follow up with an email so there’s a written, dated record.
Step 3: Send This Email
Subject: Refund request — Neuro Sharp order [order number]
Hello,
I’d like a refund under the 90-day money-back guarantee for Neuro Sharp order [order number], placed on [date] with the email [email address]. I bought the [2 / 3 / 6]-bottle bundle.
Please tell me: (1) whether I should return the bottles, including opened or empty ones; (2) the return address and any return number; (3) whether return postage and original shipping are refunded; and (4) how long the refund will take.
Thank you,
[Your name]
Step 4: Return the Bottles If Asked
- Use only the address support gives you.
- Write any return number clearly on the package.
- Use tracked postage and keep the receipt.
- Take a photo of what you’re sending.
Step 5: Watch for the Refund
Once a refund is processed, it usually takes several business days to appear on a card statement, depending on your bank. If a week passes after delivery of your return without a confirmation, reply to your original email with the tracking number.
If Nobody Replies
- Follow up by phone and email after three business days.
- Contact the other party — if you wrote to the seller, call BuyGoods, and vice versa.
- As a last resort, ask your card issuer about disputing the charge; your dated emails and tracking receipt are your evidence. Card issuers set their own time limits.
Getting Help From Family
It’s fine to ask a family member to send the email or make the call with you on speaker. Have the order number ready, and keep notes of who you spoke to and when.
Bought It on Amazon or eBay?
The seller’s guarantee is unlikely to apply. Use that marketplace’s return process instead, and next time buy through the seller’s checkout — see where to buy.
Refund Tips
- Be polite and specific; quote your order number in every message.
- Ask for a confirmation email once the refund is processed.
- Keep bottles until the money appears on your statement.
Frequently Asked Questions
How do I get a Neuro Sharp refund?
Contact BuyGoods at (866) 838-5063 and the seller at +1 (877) 286-4137 or support@beneonature.com with your order number, within 90 days of ordering.
How long do I have?
90 days from your order date. Request by around day 75 to be safe.
Do I need to send bottles back?
Ask support; the published terms don’t say. Keep all bottles until your refund is complete.
How long does a refund take?
Usually several business days after it’s processed, depending on your bank.
*These statements have not been evaluated by the Food and Drug Administration. Neuro Sharp is not intended to diagnose, treat, cure or prevent any disease. Individual results vary. This page is for information only and is not medical advice.